Agent apps

Our Agent apps focus on improving the work experience of your customer care team, giving them more context and allowing them to get the most out of Zendesk

  • Intelligence Viewer

    The Intelligence Viewer will display the Zendesk AI Intents and Entities right next to your tickets.

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  • CSAT Viewer

    The CSAT Viewer will display the new customizable Satisfaction Survey results next to tickets.

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  • Bot History Viewer

    Show all AI Agent interactions for customers right next to your tickets

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